Question 1

How do I book a tour package with Tour Kingdom?

Accepted Answer

Booking with Tour Kingdom is simple and convenient. You can book online through our website, call us at +91 62902 08771, contact us via WhatsApp at +91 83488 35444. Simply select your desired destination, choose your travel dates, customize your package, and proceed with secure payment. Our travel experts will assist you throughout the process.

Question 2

What destinations do you cover?

Accepted Answer

Tour Kingdom covers destinations like Darjeeling, Sikkim, Bhutan, Dooars, Tawang, Meghalaya, and many more. We specialize in North-East India, Himalayan regions, and cultural heritage destinations. Each destination is carefully curated with local expertise.

Question 3

Do you provide customized tour packages?

Accepted Answer

Absolutely! Tour Kingdom specializes in creating personalized itineraries based on your preferences, budget, and travel dates. Our experienced team will work closely with you to design the perfect trip, including accommodation selection, activity planning, and special arrangements for celebrations or business travel.

Question 4

What type of accommodation do you provide?

Accepted Answer

Tour Kingdom offers a wide range of accommodations from budget-friendly, comfortable mid-range properties to luxury heritage hotels and resorts. All our partner hotels are carefully selected and often inspected to ensure quality, safety, and hygiene standards. We can accommodate various preferences and budgets.

Question 5

Are meals included in the packages?

Accepted Answer

Most of Tour Kingdom's packages include breakfast and dinner at the hotel. Lunch arrangements vary by package - some include it while others offer flexibility to explore local cuisine. We clearly mention meal inclusions in each package description. Special dietary requirements can be accommodated with advance notice.

Question 6

What payment methods do you accept?

Accepted Answer

Tour Kingdom accepts multiple payment methods for your convenience including UPI, net banking, bank transfers, and cash payments to our representative.

Question 7

Do I need to pay the full amount upfront?

Accepted Answer

No, you can secure your booking with a 20% advance payment for private packages & for sharing packages, the advance depends on the package price. The remaining balance you have to pay on the first day or 2nd day of the tour as per our instructions, except for Bhutan tours (because Bhutan is an international destination).

Question 8

Do you provide 24/7 customer support during travel?

Accepted Answer

Yes, Tour Kingdom provides round-the-clock support during your trip. Our local representatives and emergency helpline are available 24/7 to assist with any issues, changes, or emergencies. You can reach us at +91 62902 08771 (phone) or +91 83488 35444 (WhatsApp). You'll receive emergency contact numbers and local coordinator details before departure.

Question 9

What safety measures do you follow?

Accepted Answer

Safety is Tour Kingdom's top priority. We follow all government guidelines, work with licensed and experienced drivers, maintain vehicles regularly, provide comprehensive travel insurance options, and have emergency protocols in place. Our team conducts regular safety briefings and monitors weather conditions.

Question 10

What is the best time to visit North-East India?

Accepted Answer

The best time varies by destination. Generally, October to April is ideal for most North-East destinations with pleasant weather and clear mountain views. Summer months (May-July) are perfect for hill stations. Monsoon season (July-September) should be avoided due to heavy rainfall, though it offers lush green landscapes.

Question 11

Do you arrange permits for restricted areas?

Accepted Answer

Yes, Tour Kingdom handles all necessary permits for restricted areas like Sikkim, Arunachal Pradesh, and certain border regions. Our team is well-versed with permit procedures and will arrange them in advance. You just need to provide required documents like ID proofs and photographs as per government requirements.

Question 12

What is your cancellation policy?

Accepted Answer

Tour Kingdom's cancellation policy is as follows: If cancelled 1 month in advance – Full refund. If cancelled 15 to 29 days in advance – 75% refund. If cancelled 8 to 14 days in advance – 50% refund. If cancelled within 7 days – No refund. For any cancellation requests, please contact us at +91 62902 08771 or WhatsApp at +91 83488 35444.

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